With You At Every Drop

We were able to make an appointment the same day to have a water heater replaced. Very happy with the technician Braden that did the work. It only took him a couple of hours and he did a great job.

Had to call to have Ottagan fix our mess up when trying to replace a cartridge on a 23 yr old leaky faucet. We had to keep our water shut off until they could come to prevent damage to our wall. They were able to fit us in at 8 am this morning. Tyler was very prompt, professional and personable. He dealt well with our escapee kitty who tried to help him out for a minute, until I got him put away again. He just left, and he explained and showed me everything before he asked for the consent for the work. I do also like that Ottagan sends you a picture of their employee who is coming to the house so you know who to expect. I was very impressed with prompt, friendly, and professional service all the way around. I will definite use Ottagan again for our plumbing needs, and will definitely refer others!

Ottagan was prompt in scheduling a time that worked best for us. Because the service man was running ahead of schedule, the office called to see if it would be OK if he came early. Tyler was polite, explained the problem, and let us know what the cost would be. Completely satisfied with the job and highly recommend the company to anyone who has plumbing issues.

Love the Kohler brand new toilet. They ran out got got the supplies after finding out my toilet was cracked. Fast installation. Hydro Jet scrubs your pipes clean & camera inspection nice job!!

The plumbers were great! They were very knowledgeable, did excellent work, explained the issues they saw and provided solutions. They did a good job of cleaning up upon finishing the job.

They arrived 30 minutes from when I called. They communicated what was the problem and cost very well.

Nick and Justin came out to my house to fix a blockage issue. They knew exactly what to do and got it done in a timely manner. They were flexible with my schedule, answered all my questions and let me see the blockage with their snake cam. I was suggested this company by the ChatGPT AI because of their expertise and positive reviews. Thanks again guys.

From first contact to the finished service Ottagan Plumbing was professional, efficient and quality. Aaron was on time and friendly and did a great job.

Happy as always!!

Sonny was helpful, creative and efficient. Excellent service. However, although he was able to connect the refrigerator to a new water supply, it doesn’t appear that the refrigerator is making ice. Changing the water filter did not help. Evidently the refrigerator needs to be repaired

02/22/2025 - Nick and Justin were prompt for appointment, professional, personable, got the work done with care, and left the work areas clean. Replaced a kitchen faucet ("after" photo attached) and cleaned out the drain pipe (no photos, although I should have taken "before" and "after" photos since they used a camera to identify blockage within the pipe and confirm it was removed). Will definitely use them again in the future for plumbing needs. 03/07/2025 - Nick replaced an older toilet with a new one. Again prompt, professional, and personable. They even left an Ottagan Plumbing duck to liven things up! Will definitely use Ottagan Plumbing again in the future for plumbing needs.

Thanks for replacing our water heater Tyler. Sorry about the soda can bags, I would have moved them; didn’t realize you needed the drain there.

Ottagan Plumbing is a very thorough and professional business. They text you and let you know when the servicer will arrive. And they explain everything so it’s understandable, and they are respectful to the home. Tyler was awesome at his job!

Showed up earlier then estimated - fixed our bathroom faucet - thank you!

Nick was professional and honest with issues and costs upfront. Great work too.

Efficient and transparent! Great crew!

Excellent. I will ask for Bryan on any future work.

Nick was on time and very informative. Truly did an amazing job and super friendly!

I was very pleased with Brian, he was very informative. We will definitely use Ottagan plumbing again and recommend them to family and friends.

Bryan was super friendly, and knowledgeable. He explained what was going on and what he was going to do to fix it and why. We will definitely call them again. Thanks Bryan!

Nick showed up on time & did a great job showing me the issue with my leaking toilet & explaining my options. He even gave me suggestions & pointers on preventing this from happening again. He was friendly & professional.

Braden came out in a timely fashion & got everything taken care of in about an hour to hour & a half.

got a call back within less then 24 hours, were able to come out the same day, customer service and tech's super friendly got the job done quickly.

Everyone that we had contact with were very knowledgeable, helpful, kind, and professional! Thank you Aaron and Tyler, Bryan Quick to give an estimate, patient while we made decisions. Quick to schedule the job, for us, job well done. The little things made a big impact, the text with picture of employee, whom was coming to job . Phone calls, at start and finish. Detailed information of job on invoice. Mostly , I finally received an Ottagan Duck!!! Thank you all for making the process easier for all, with our mothers estate.

Aaron

Brandon did a great job.

We couldn’t get done what we needed, too costly at this point. Not your fault just the down side of owning a home that’s 75+ years old.

Very thorough and professional from the phone to the folks who arrive to do service. Great at answering questions and describing the work being performed.

Great service Very nice

The installers arrived at the scheduled start time to put in our new bathroom tub, shower walls and hardware. We were notified of employee names and arrival times. They were professional, knowledgeable, courteous and stayed on task all day long. My questions / concerns were answered and they cleaned up well upon completion. The office personnel were also very helpful throughout the entire process. We’d recommend Ottagan Plumbing to family & friends.

The team member, Nick, explained thoroughly what had to be done to fix our problem. I will recommend Ottagan Plumbing to my friend's and family.

Great attention to detail and sense of urgency. I was impressed that they didn't complain once about going into a fairly nasty crawl space!

Fast scheduling, early arrival, quick repair, and very decently priced repair. Definitely #1 plumbing repair company

Your plumber was very good thorough, professional and very nice to deal with he was able to fix everything in a very short order and take care of all the needs I had in the toilet thank you for hiring professionals

Very knowledgeable, informative and collaborative.

Aaron was pleasant, knowledgeable, and efficient. I really appreciated the fast service! I will definitely use them again.

Nick did a great job!! He went through explaining the various plumbing options that would be best for our issue. I would highly recommend Ottagan plumbing for your plumbing needs.

Brandon was friendly and professional. He did a great job.

Repeat customer here. Aaron was polite, very helpful, and answered all my questions. I definetly will be using Ottagan for future plumbing projects and needs.

Nick was very professional and informative! Recommend having him fix your house.

From the initial phone call, the plumber arriving, giving an estimate, removing the old water heater, installation of the new unit and the plumber leaking.... everyone was friendly, understanding and professional.

Excellent service. Explain what needed to repaired, alternatives, and costs before starting the work. Let me ask questions even stupid ones Work was done efficiently.

Always quick and easy to set up appointments. Nice that they give a price and don't hit you up with surprises.

Quick job. Looks great. Excellent service. I found my go to plumber. Thanks!

Tyler was extremely professional and did a wonderful job ! He completely cleaned up and disposed of everything! Highly recommend this company !

Very quick and professional. Braden did a great job at explaining the issue and the solution. 10/10 would recommend!

Braden showed up right on time. He was very polite and knowledgeable. He couldn't fix the main problem but he did install a new filter canister. I would definitely hire Ottagan again if I have another problem! Great job Braden! *UPDATE* I ended up having to call Ottagan again the following day. The 2 guys who showed up were awesome! They didn't leave until they made sure I had great water pressure & hot water! They definitely sent the A team! Amazing job guys!

It may sound weird, but Nick did a beautiful job cleaning out my sewer line! Thank you, Nick, for this highly professional and personable experience!

On time. Answered all my questions. Ottagan has always done a great job for me. Thank you.

Great experience. Great communication. Pleasant person. Great with dogs.