With You At Every Drop
Plumbing services for residential and commercial customers in West Michigan. Get help from the plumbers with the duck on the truck today!

Why Choose Ottagan Plumbing?

Same-day Service
We complete most service requests the day you contact us.

24/7 Emergency Service
We’re available around the clock for unexpected problems.

Up-front Pricing
Know what your service will cost before work begins.

Extraordinary Customer Service
We’re at your side every step of the way.
Our Plumbing Services
Customer Testimonials

Nick arrived right on time and was very professional and explained everything! Very pleased with the expertise and the care he showed my homeā¦

I woke early in the morning to the water heater leaking all over the basement. I called at 7am and received a quick response with a technician at our home by noon. Everyone we worked with was professional, kind, informative and timely. Tyler was an excellent technician who answered any questions and provided a lot of information on the front end of the process to ensure we knew what to expect.

Aaron from Ottagan did an excellent job and communication was clear. Would definitely recommend!

Very professional, fast, and reliable service. Bryan arrived on time and has done excellent work. Thank you, highly recommend!

We had a wonderful experience with your services. Bryan was very polite, informative and personable. We appreciated his hard work and cleanliness whilst working on our clogged drain. Thank you so much for the rapid response. We will use your services again if needed and are happy to refer you to others as well.

Bryan was very good, and pleasant to work with, I would use ottagan plumbing again

Quick, courteous, and efficient gas water heater replacement. They ensured everything was up to code. Understandable instructions given, too.

They did an amazing thorough job fixing my plumbing issue. They also told me straight forward pricing on other plumbing projects I need to get done in the future. Would 100% recommend you use them as they are quick and efficient.

Our hot water heater went on a Saturday. Ottagan was the only area company able/willing to do the work that day and we were incredibly impressed. Bryan was at our house within an hour of me calling their number. His work was great (despite our annoying pipes!) and we were so grateful to have things taken care of right away. Highly recommend Ottagan Plumbing!

On a Sunday Bryan came swiftly and was informative and professional. He went and found the drain in our yard when he didnāt have to and managed to save us time and a lot of money in the process. I always trust Ottagan and will remain loyal going on 15 years! Thank you!!!

Bryan responded within 30 mins of my original call, was super kind and got the job done quick! He also went above and beyond to explain things to us.

Nick did a great job. He is very knowledgeable. He took the time to make sure I understood the problem and how to avoid any in the future.

Nick and Brian came to my house to replace a toilet that was on my main level. They arrived promptly on time and when they arrived introduced themselves. They were very friendly, courteous and very professional. They were in and out within 45 minutes. I surely would recommend Ottagan Plumbing to my family and friends.

Tyler was awesome. Very professional and knowledgeable. He had the problem resolved in no time. Thanks.

Ottagan was really great to work with, called them and Aaron was here within a half hour to replace our old leaky water heater. Very professional, explained what needed to be done and gave me an estimate of the cost. Called for some help and completed the installation. Very impressed with their work and would recommend them for your plumbing needs.

Tyler was such a great help to our emergency shower leak! Very polite & professional! He fixed our leak and gave us recommendations for other repairs/options we will need. Worked in a timely manner. Highly recommend, thank you!

Tyler came in and figured out the problem and handled the solution. Thank you for your care in my home. Old faucet was originalso it took a little work because of rust. Now we have brand new updated. He explained everything to us. We felt comfortable with Tyler in our home.

I had a clogged kitchen sink drain, AND house guests, some of whom had stomach flu! Braden got here on time , eliminated the clog, and gave some good advice about how to avoid future clogs. Very good experience, would recommend!

I attempted to fix a leaking bathtub faucet with a rebuild kit. It didn't go well and knew immediately I needed help. I called Ottagan first thing in the morning. They were very responsive in getting me help. By about 10:00 AM, Brian showed up and began working on problem. My original contact with Ottagan was great. Brian did a super job in fixing our problem. I would highly recommend Ottagan for your future plumping needs.

Nick was fantastic to have come fix our problem. Informed us on whatās going on, and what is needed to be updated. Worked fast and was a great experience. Would highly recommend. 5/5

Had a radiant heater pipe leak on the weekend so needed a quick fix. Contacted Ottagan and got a prompt response and they sent someone out quickly. He did an excellent job fixing my leak and getting the boiler re-pressurized. It costs a lot extra to have a weekend job which is a bummer but the need was there and they came through for me.

We were able to make an appointment the same day to have a water heater replaced. Very happy with the technician Braden that did the work. It only took him a couple of hours and he did a great job.

Had to call to have Ottagan fix our mess up when trying to replace a cartridge on a 23 yr old leaky faucet. We had to keep our water shut off until they could come to prevent damage to our wall. They were able to fit us in at 8 am this morning. Tyler was very prompt, professional and personable. He dealt well with our escapee kitty who tried to help him out for a minute, until I got him put away again. He just left, and he explained and showed me everything before he asked for the consent for the work. I do also like that Ottagan sends you a picture of their employee who is coming to the house so you know who to expect. I was very impressed with prompt, friendly, and professional service all the way around. I will definite use Ottagan again for our plumbing needs, and will definitely refer others!

Ottagan was prompt in scheduling a time that worked best for us. Because the service man was running ahead of schedule, the office called to see if it would be OK if he came early. Tyler was polite, explained the problem, and let us know what the cost would be. Completely satisfied with the job and highly recommend the company to anyone who has plumbing issues.

Love the Kohler brand new toilet. They ran out got got the supplies after finding out my toilet was cracked. Fast installation. Hydro Jet scrubs your pipes clean & camera inspection nice job!!

The plumbers were great! They were very knowledgeable, did excellent work, explained the issues they saw and provided solutions. They did a good job of cleaning up upon finishing the job.

They arrived 30 minutes from when I called. They communicated what was the problem and cost very well.

Nick and Justin came out to my house to fix a blockage issue. They knew exactly what to do and got it done in a timely manner. They were flexible with my schedule, answered all my questions and let me see the blockage with their snake cam. I was suggested this company by the ChatGPT AI because of their expertise and positive reviews. Thanks again guys.

From first contact to the finished service Ottagan Plumbing was professional, efficient and quality. Aaron was on time and friendly and did a great job.

Sonny was helpful, creative and efficient. Excellent service. However, although he was able to connect the refrigerator to a new water supply, it doesnāt appear that the refrigerator is making ice. Changing the water filter did not help. Evidently the refrigerator needs to be repaired

02/22/2025 - Nick and Justin were prompt for appointment, professional, personable, got the work done with care, and left the work areas clean. Replaced a kitchen faucet ("after" photo attached) and cleaned out the drain pipe (no photos, although I should have taken "before" and "after" photos since they used a camera to identify blockage within the pipe and confirm it was removed). Will definitely use them again in the future for plumbing needs. 03/07/2025 - Nick replaced an older toilet with a new one. Again prompt, professional, and personable. They even left an Ottagan Plumbing duck to liven things up! Will definitely use Ottagan Plumbing again in the future for plumbing needs.

Thanks for replacing our water heater Tyler. Sorry about the soda can bags, I would have moved them; didnāt realize you needed the drain there.

Ottagan Plumbing is a very thorough and professional business. They text you and let you know when the servicer will arrive. And they explain everything so itās understandable, and they are respectful to the home. Tyler was awesome at his job!

Showed up earlier then estimated - fixed our bathroom faucet - thank you!

Nick was professional and honest with issues and costs upfront. Great work too.

Nick was on time and very informative. Truly did an amazing job and super friendly!

I was very pleased with Brian, he was very informative. We will definitely use Ottagan plumbing again and recommend them to family and friends.

Bryan was super friendly, and knowledgeable. He explained what was going on and what he was going to do to fix it and why. We will definitely call them again. Thanks Bryan!

Nick showed up on time & did a great job showing me the issue with my leaking toilet & explaining my options. He even gave me suggestions & pointers on preventing this from happening again. He was friendly & professional.

Braden came out in a timely fashion & got everything taken care of in about an hour to hour & a half.