Testimonials
What are customers saying about Ottagan Plumbing? Read their testimonials for yourself below.
Customers love that we’re responsive, we communicate frequently and clearly, we walk customers through their options, and we fix problems correctly the first time. They love the peace of mind that comes from working with us.
Rating
Justin was very knowledgeable and very helpful and respectful would recommend him excellent service
Justin was timely and got the issue diagnosed and repaired in a timely fashion
This was by far one of the best experiences that we have had with a company in Southwest Michigan. We had several quotes for a water heater and softener. None of the competitors came close to Ottagan Plumbing ‘s customer service. We received a same-day quote for a water heater through pictures. It was installed a few days later. While the installers were here, they took a water sample for the water softener quote and within a few days, we received a quote and a few more days, the softener was installed. Ottagan returned phone calls and emails in a timely fashion, they texted me when they were on their way and the estimates were detailed and reasonable. Our plumbers, Tyler and Solomon were respectful, appropriately engaging, patient with our questions and they worked very well together. We made a great decision in choosing Ottagan Plumbing. We highly recommend them.
Justin was exactly on time, shared all the details and information, was upfront with pricing and the steps involved in the repair work, and was done with total cleanup and gone no time. Thanks!
Brandon was very professional, knowledgeable and skillful. We will continue to use his plumbing skills in the future!
Very knowledgeable about hot water heater installation in my mobile home
I had an emergency, and they were very quick to respond and set up an appointment. The technician, Tyler, was efficient and explained the process thoroughly. There was a little glitch with my hot water pressure at the end, but he was able to adjust something and fix it. If I have plumbing needs in the future I will definitely use them again!
Melissa and Braden are always a pleasure to work with! Thanks for the fantastic service.
The guys arrived on time, got straight to work and finished well within the estimated timeframe. They showed me photos of the completed work...very tidy. Under the house in the crawl space they could have been sloppy and I wouldn't have known. But it was very clea and professional looking.
Tyler did a great job. Very professional, efficient, and knowledgeable.
Solomon and Justin were very friendly. Easy to talk to and very professional and knowledgeable. Would definitely hire Ottagan Plumbing again.
Thank you! Called at 8:30 am today and the lift pump was installed and completed by 3pm. That is fast, dependable service.