About Us
Ottagan Plumbing Incorporated serves residential and commercial customers in West Michigan. “Ottagan” in our name is a combination of Ottawa and Allegan, the counties we serve. You can recognize us by our “duck on the truck”: our colorful rubber duck mascot.
Our experienced plumbers can handle all aspects of plumbing, including installation, inspection, maintenance, repair, and replacement. We aim for flawless installations and strive to improve any plumbing system we touch. We work hard to deliver efficient, cost-effective results.
We know choosing among plumbing options can be overwhelming, so we’ll help you understand them and choose what’s best for you.
Why Choose Ottagan Plumbing?
Same-day Service
We complete most service requests the day you contact us.
24/7 Emergency Service
We’re available around the clock for unexpected problems.
Free Estimates
Get a price estimate at no cost.
Up-front Pricing
Know what your service will cost before work begins.
Extraordinary Customer Service
We’re at your side every step of the way.
100% Satisfaction Guarantee
We stand behind all our work.
Mission
We set high standards for quality, reliability, durability, and value. We foster trust, responsibility, and open communication with our customers. We maintain the highest industry standards, embrace innovation, and operate ethically.
Vision
We strive to complete service requests the day our customer contacts us, or in the fewest visits, while maintaining a high standard of workmanship.
Values
Honesty
Honesty is the key to a business’ trustworthiness and integrity.
Respect
We respect our customers’ homes and businesses as if they were our own.
Professionalism
Our conduct, quality, and service define who we are as professionals.
Responsibility
We take responsibility for our customers’ needs and our work.
Reputation
We value our reputation as licensed professionals, a local business, a fair and inclusive organization, and part of our community.
Sustainability
We offer long-term, sustainable solutions to our customers, and implement business practices that ensure we remain here to serve them.
Our Team
Nick Karchinski
Lead Plumbing Technician
Bryan Fry
Shop Manager/Underground
Lead
Tyler Briskorn
Plumbing Technician
Aaron Ramsey
Plumbing Technician
Braden Coppersmith
Plumbing Technician